Legal Protocols

LEGAL FRAMEWORK

Comprehensive legal documentation for ScalablePlatformStudio operations within the European Union.

Privacy Policy

Effective Date: January 1, 2026

1. Data Controller

ScalablePlatformStudio, located at Crer. Lleida 26, Ciutadella de Menorca, Illes Balears, Espana, is the data controller responsible for the processing of personal data collected through our website and services.

2. Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, username, or similar identifier.
Contact Data: Email address, telephone numbers, and physical address.
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.
Marketing Data: Preferences in receiving marketing from us and your communication preferences.

3. Legal Basis for Processing

We process your personal data only when we have a legal basis to do so under Article 6 of the EU General Data Protection Regulation (GDPR). These bases include:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

Under the GDPR, you have the following rights:

Right of Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your personal data.
Right to Restriction: Request restriction of processing.
Right to Data Portability: Request transfer of your data to another controller.
Right to Object: Object to processing based on legitimate interests.

6. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Contact

For any questions regarding this Privacy Policy, contact us at [email protected] or write to: ScalablePlatformStudio, Crer. Lleida 26, Ciutadella de Menorca, Illes Balears, Espana.

Refund Policy

Effective Date: January 1, 2026

1. Overview

ScalablePlatformStudio is committed to providing high-quality web infrastructure services. This Refund Policy outlines the conditions under which refunds may be issued for services purchased through our platform.

2. Eligibility for Refund

Service Not Delivered: Full refund if we fail to deliver the agreed-upon service within the specified timeframe.
Material Defects: Partial or full refund if the delivered service contains material defects that cannot be remedied within a reasonable period.
Cancellation Before Work Begins: Full refund if you cancel the service before work has commenced.

3. Non-Refundable Items

Services that have been fully delivered and accepted.
Custom development work that has been completed to specification.
Third-party licenses or subscriptions purchased on your behalf.
Consultation fees for work already performed.

4. Refund Process

To request a refund, contact us at [email protected] with your order details and reason for the refund request. We will respond within 5 business days. Approved refunds will be processed within 14 business days to the original payment method.

5. Dispute Resolution

If you are dissatisfied with our refund decision, you may escalate the matter through the European Union's Online Dispute Resolution platform or contact the relevant consumer protection authority in your jurisdiction.

6. Contact

For refund inquiries, contact ScalablePlatformStudio at [email protected] or Crer. Lleida 26, Ciutadella de Menorca, Illes Balears, Espana.

Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing or using the services provided by ScalablePlatformStudio, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

2. Services

ScalablePlatformStudio provides web infrastructure engineering services including microservices architecture, cloud migration, database optimization, and related technical consulting. All services are performed on a best-efforts basis unless explicitly guaranteed in a separate Service Level Agreement (SLA).

3. Client Obligations

Provide accurate and complete information required for service delivery.
Respond to requests for information or approvals within a reasonable timeframe.
Ensure you have the right to share any data or materials provided to us.
Maintain confidentiality of any credentials or access provided during engagement.

4. Intellectual Property

Upon full payment, all custom-developed code and deliverables become your property. ScalablePlatformStudio retains ownership of pre-existing tools, frameworks, and methodologies used in service delivery.

5. Limitation of Liability

To the maximum extent permitted by law, ScalablePlatformStudio shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the total amount paid for the specific service giving rise to the claim.

6. Governing Law

These Terms are governed by the laws of Spain and the European Union. Any disputes shall be resolved through the competent courts of Ciutadella de Menorca, Illes Balears, Espana.

7. Contact

For questions about these Terms, contact ScalablePlatformStudio at [email protected] or Crer. Lleida 26, Ciutadella de Menorca, Illes Balears, Espana.

LEGAL FRAMEWORK

Privacy Policy

1. Data Controller

2. Data We Collect

3. Legal Basis for Processing

4. Data Retention

5. Your Rights

6. International Transfers

7. Contact

Cookies Policy

1. What Are Cookies

2. Types of Cookies We Use

3. Managing Cookies

4. Third-Party Cookies

5. Updates

6. Contact

Refund Policy

1. Overview

2. Eligibility for Refund

3. Non-Refundable Items

4. Refund Process

5. Dispute Resolution

6. Contact

Terms of Service

1. Acceptance of Terms

2. Services

3. Client Obligations

4. Intellectual Property

5. Limitation of Liability

6. Governing Law

7. Contact

LEGAL FRAMEWORK

Privacy Policy

1. Data Controller

2. Data We Collect

3. Legal Basis for Processing

4. Data Retention

5. Your Rights

6. International Transfers

7. Contact

Cookies Policy

1. What Are Cookies

2. Types of Cookies We Use

3. Managing Cookies

4. Third-Party Cookies

5. Updates

6. Contact

Refund Policy

1. Overview

2. Eligibility for Refund

3. Non-Refundable Items

4. Refund Process

5. Dispute Resolution

6. Contact

Terms of Service

1. Acceptance of Terms

2. Services

3. Client Obligations

4. Intellectual Property

5. Limitation of Liability

6. Governing Law

7. Contact

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